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|Posted: Thu Sep 29, 2005 2:52 pm Post subject:
RIU Class cards
The Riu Class program is an initiative intended to reward your loyalty.
Our card identifies you as a preferred client and allows you to obtain multiple advantages. It represents the maximum expression of the Riu service promise and certifies our commitment, fulfilling invariably the expectations generated by our brochures and publications. Furthermore, your member status guarantees you a permanent and direct communication line with the Riu Class staff, a group of qualified professionals, willing to satisfy your requirements, answer your questions and appreciate your suggestions.
The main objective of the Riu Class program is to guarantee your satisfaction.
Our service includes a warranty by which the descriptions of all the hotels provided at www.riu.com, as well as in any of our publications, are a truthful presentation of facts. Nevertheless, if during your stay
you observe any irregularity, we commit ourselves to correct it within 24 hours.
Accumulate Riu Class points while you enjoy your stay
The Riu Class program allows you to obtain immediately valuable and useful points:
* With each of your stays
* Multiplying points with your loyalty
* Gaining extra points in our "preferred" hotels
With the points you earn; you will get:
* Savings on extra charges originated during your stay at Riu Hotels
* Additional advantages detailed in the following pages
The Riu Class points system:
Easy and direct
As a Riu Class member, you will obtain points from the beginning of your stay in any Riu Hotel. The amount of points to obtain per person / per night will be based on the category of the hotel selected.
In a 3 star Riu Hotel: 10 points
In a 4 star Riu Hotel: 20 points
In a Riu Palace or a 5 star Riu Hotel: 30 points
10 Points equal 0,25 Euro (or equivalent in the currency of the country where the hotel is located)
Exclusive, extra, especial and excellent
We periodically publish, exclusively for Riu Class members, a report of our hotels (See liste...) where you can obtain Extra points by staying during specified periods.
We offer Riu Hotels, especially chosen, in all categories and in different destinations.
An excellent opportunity to increase points in your account.
We reward your confidence with Riu Class Gold® & Riu Class Diamond®
Our objective is to thank you and especially reward the reoccurrence of your visits to Riu Hotels.
Open the door to the Riu Class Gold® world:
All you need is Six visits.
Riu Class Gold® will provide: More advantages and more savings
You will receive automatically the Riu Class Gold® card; a card that reflects our gratefulness for your decision to rely on Riu Hotels for your vacation.
* During your next stay in a Riu hotel, you will receive a small gift.
* We will fulfill your wishes whenever possible (please, send your request three weeks in advance)
* Furthermore, we will double all future points you earn as of your 7 stay at Riu Hotels.
* You will also receive discounts on Riu merchandise displayed in our Web page; in addition, we will continue to send many more offers and advantages in the future exclusively to our loyal clients.