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 Forum index » Playa del Carmen (Mexico) » Riu Yucatan (Questions / Info)
Riu Class Points
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kevinjones
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PostPosted: Tue Apr 01, 2014 9:21 am    Post subject:   Riu Class Points
Subject description: Using Riu Class Points
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Hi, Can anyone please help.

I was at the Yucatan in December 2013 and am going back December 2014.

I was going to try and see if I could use my accumulated Riu Class points to upgrade to a suite, but have no idea how to go about doing this or how many points I need, say per night. I have approximately 3500 but they are going to start expiring if I don't start using them soon.

Many thanks.
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PostPosted: Tue Apr 01, 2014 9:37 am    Post subject: Reply with quote

There have been a lot of changes to the Riu Class points, I use them with cash to book rooms. Go to riuclass.com and call the number and ask them if you can do that.
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PostPosted: Tue Apr 01, 2014 10:17 am    Post subject: Reply with quote

Kevinjones, they don't expire because you don't use them as long as you keep going to a Riu and adding points to your account. And it used to be 2 years if you haven't had any transactions on your account, now I believe it's 4 or 5 years. In 2012 I had over 10,000 points that I wanted to use to upgrade to a suite at the RPM but needed more than twice that amount. The last time I checked RiuClass website they said to contact the resort for the # you'd need. Or just use what you have to offset some of the price of a regular room by booking your resort through RiuClass and your air separately.
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PostPosted: Wed Apr 02, 2014 12:31 pm    Post subject: Reply with quote

Jobob wrote:
Kevinjones, they don't expire because you don't use them as long as you keep going to a Riu and adding points to your account. And it used to be 2 years if you haven't had any transactions on your account, now I believe it's 4 or 5 years. In 2012 I had over 10,000 points that I wanted to use to upgrade to a suite at the RPM but needed more than twice that amount. The last time I checked RiuClass website they said to contact the resort for the # you'd need. Or just use what you have to offset some of the price of a regular room by booking your resort through RiuClass and your air separately.


...we used our points for free nights during our stay at the riu yucatan in 2012...worked like a charm...the folks at riuclass.com are very helpful...and, i'm not sure if it is still like this, but at that time, i didn't need to pay for my room until a week before my arrival date (or could opt to pay at check in)...sweet options... Good bye
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PostPosted: Thu Apr 03, 2014 8:56 am    Post subject: Reply with quote

Hi Kevin,

Since you are from the UK there is another option for you, if you go to a European, Canaries or North African Half Board Riu - you can run up a room bill for drinks and snacks (or charge for the room safe) and pay with points.

Be aware though that 40 points = 1 Euro wherever you go, so if you were at the Yucatan for 14 days 2 people and there were no offers on earning points, you got 784 points ... the value is under Ä20
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PostPosted: Thu Apr 03, 2014 12:39 pm    Post subject: Reply with quote

I alos used my points to book a number of night at the Riu Yucatan in 2013.

Now htta you mentio it I wanted to use my points for nights stay at the RPM and the booking office said I could not use htem at the RPM....! WHat is up with that? Does anyone know?
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PostPosted: Fri Apr 04, 2014 1:16 pm    Post subject: Reply with quote

Don't forget, you don't earn points for any days part paid with points.

So if you have enough points to part pay for 2 days out of your week. make a booking for 2 days part pay with points and a second booking for 5 days pay normally. That way you'll earn points on the 5 days.

Riu's rules suck sometimes!
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